Frequently Asked Questions
How do I upgrade to a paid plan after using the 5 free flashcards?
You can upgrade to a paid plan by going to the subscription page in your account settings and selecting a plan that suits your needs. Stripe will handle the payment securely.
What payment methods are accepted for upgrading to a premium account?
We accept all major credit and debit cards through Stripe.
Will I be automatically charged after my free trial ends?
No, you will not be automatically charged. You will need to manually upgrade to a paid plan after your trial ends to continue using more flashcards.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time through your account settings. Your access to the premium features will continue until the end of your current billing cycle.
What happens if my payment fails?
If your payment fails, we will notify you via email. You will have a grace period to update your payment information and avoid interruption to your service.
Is there a refund policy if I’m not satisfied with the paid plan?
Yes, we offer a refund within the first 7 days of your subscription if you're not satisfied. Please contact our support team for assistance.
How can I update my billing information or payment method?
You can update your billing information or payment method by going to your account settings and selecting the 'Payment Information' section.